Share your story and shine at JK Monitor!🌟 Welcome to JK Monitor, where every story matters and every achievement is celebrated! We invite you to share the remarkable journey of your life and showcase your accomplishments to the world. Join our exclusive interviews that honor exceptional individuals just like you. GANDERBAL: Department of Tourism Studies (DTS), Central University of Kashmir (CUKashmir) kick-started a three-day skill development workshop on “Interview Preparation Techniques and Employability Skills in the Tourism and Hospitality Sector” at Green Campus here on Tuesday.
Speaking on the occasion, Prof. Shahid Rasool, Dean Academic Affairs, talked about promoting unexplored destinations of Jammu and Kashmir while maintaining the eco-fragile nature of these destinations, so as to maintain the carrying capacity of top notch tourist destinations like Gulmarg, Pahalgam and Sonmarg. “In the contemporary times, employers are not only interested in how much knowledge you possess, but more importantly, in how effectively you can apply that knowledge through practical skills, abilities and performance,” he said. As tourism is a service based industry and AI is going to have huge influence in the coming times on tourism and hospitality business, Prof. Shahid said, the workforce must prioritize empathy, understanding and compassion to recognize tourists' needs, deliver personalized services and create positive customer experiences.
Prof. Syed Zahoor Geelani, Dean, School of Business Studies emphasized the role of communication and soft skills in the tourism and hospitality industry by ensuring effective interaction between employees and guests. “Better Communication and soft skills shall help to understand clientele needs, resolve complaints, build trust and deliver quality services. Effective verbal, non-verbal and interpersonal communication skills enhance guest satisfaction and create positive and memorable tourist experiences.”
Coordinator, DTS, Dr. Shahnaz Akhter, emphasized upon the importance of Interview preparation techniques and employability skills that help tourism and hospitality students in developing confidence, communication skills and professional behaviour during job interviews. “Employability skills such as teamwork, problem-solving, customer service and adaptability are essential attributes for meeting industry requirements. Together, these skills can improve career opportunities and prepare students for successful employment in the tourism and hospitality sector,” she said.
Dr. Ashaq Hussain Najar, Sr. Assistant Prof. said the objective of the workshop is to provide students of MBA-TTM & B.Voc-THM with practical knowledge and techniques for effectively preparing for job interviews, to develop essential employability skills, including communication, teamwork, problem-solving and professional etiquette, and to enhance students' confidence, career readiness and understanding of industry expectations to improve their future employment opportunities in the tourism and hospitality sector. Dr. Abid Suhail Nika, Asst. Prof moderated the session, while Dr. Adil Amin Nazki, Asst. Prof proposed vote of thanks.
