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SRINAGAR: In a proactive move to strengthen civic service delivery and ensure responsive governance, Faz Lul Haseeb, Chief Executive Officer, Srinagar Smart City Limited (SSCL), conducted a comprehensive on-ground inspection at Lal Chowk.
During the visit, the CEO engaged directly with traders, shopkeepers, and other stakeholders to gather first-hand feedback on pressing civic issues, including sanitation, drainage, and public utility services. The interaction provided a platform for stakeholders to voice their concerns, which were attentively heard and acknowledged on the spot.
Traders and business owners welcomed the initiative, appreciating the administrationās hands-on approach and commitment to resolving long-standing issues through direct field engagement.
Taking immediate cognizance of the grievances raised, the CEO issued on-the-spot directions to the concerned departments for swift and effective redressal. The Drainage Wing was instructed to urgently address bottlenecks and ensure the proper functioning and maintenance of the drainage network in and around Lal Chowk.
The Chief Sanitation Officer of Srinagar Municipal Corporation was directed to further intensify sanitation drives and maintain sustained cleanliness standards in the area, keeping in view its significance as a high-footfall commercial and public space.
Additionally, officials of SSCL were directed to prioritize the resolution of electrical and allied infrastructure issues to ensure seamless public utility services for traders, commuters, and visitors alike.
The inspection underscores the administrationās continued focus on robust field monitoring, inter-departmental coordination, and time-bound grievance redressal, aimed at enhancing the quality of urban services and improving the overall civic experience in Srinagar. The CEO was accompanied by the Chief Engineer, SSCL; Chief Sanitation Officer, SMC; Executive Engineer, Drainage Wing; and other senior officials from SSCL and SMC.
