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Anticipating overcrowding, especially at major stations like Jammu and Shri Mata Vaishno Devi Katra, special teams of trained Scouts and Guides have been deployed to manage the surge in passenger traffic efficiently.The Scouts and Guides are tasked with maintaining orderly queues at platforms and entry/exit points, guiding passengers to the correct trains and platforms, and assisting elderly passengers, women, and persons with disabilities.
They are also coordinating with the Railway Protection Force (RPF) and Government Railway Police (GRP) to handle any medical emergencies or issues arising due to overcrowding.
Efforts are also being made to prevent congestion at specific points within stations to ensure smooth passenger flow.Senior Divisional Commercial Manager Uchit Singhal stated that the disciplined deployment of Scouts and Guides will play a crucial role in managing crowds and providing timely assistance and information to passengers, particularly during peak rush.
The Railway Administration has appealed to pilgrims to remain patient, travel light, and follow the instructions of railway staff, Scouts and Guides, and security personnel to ensure a safe and hassle-free journey. Passenger safety and convenience remain the top priority of the Railways.
